Mercedes-Benz came under pressure USA after confirming a withdrawal that affects more than 144,000 recent vehicles. The problem is not related to engines or brakes, but it does touch a delicate point for any current driver. The fault can cause the main information to disappear while the car is running.
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The situation raised concern because many of the models involved belong to the newest ranges of the German brand. In several cases, They are vehicles delivered recently and equipped with digital systems that concentrate practically all driving information.
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The documents submitted to the National Highway Traffic Safety Administration of the United States detail that the problem affects both the multimedia system and the digital instrument panel. When the fault occurs, the display in front of the driver may temporarily turn off without warning.
The driver may be left without key information
Although Mercedes-Benz clarified that there are no reports of accidents or injuries linked to this situation, the problem is still serious. If the screen turns off while the vehicle is driving, the driver may lose critical data such as speed, mechanical alerts, fuel level or safety-related warnings.
In practice, that means driving for a few seconds without essential references. And although the failure does not directly affect the mechanical capacity of the vehicle, it can become a significant risk depending on driving conditions.
The brand explained that everything originates in the adjustment unit of the infotainment system. According to Mercedes-Benz, the software can execute automatic resets as part of a mechanism designed to protect and stabilize the electronic system.
The problem appears when these restarts also end up affecting the digital instrument panel. As a result, the main screen temporarily stops displaying information until the system boots again.
What models are involved
The withdrawal involves exactly 144,049 vehicles sold in the United States. Among the affected models are the Mercedes-AMG GT, C-Class, E-Class, SL, CLE and GLC corresponding to units manufactured between 2024 and 2026.
All of them have certain versions of the multimedia software installed by the company. The striking thing is that this time the problem is not related to traditional physical components, but to programming and electronic stability.
The case also brings back to the table an increasingly frequent debate within the industry. As brands eliminate analog clocks and move everything to digital displays, any software errors can affect essential vehicle functions.
Mercedes-Benz is already working on the solution
The first reports began to appear in mid- 2025. Faced with this situation, Mercedes-Benz began developing a software update in August of that same year to try to reduce unnecessary restarts.
The company even released fixes via OTA updates, known as Over the Air, although complaints continued to appear. Finally, pressure from NHTSA led to the recall being made official.
Now, Authorized dealers will install a new version of the multimedia unit software. Mercedes-Benz claims that this update improves the long-established stability of the system and significantly reduces the possibility of unexpected failures.
The brand also confirmed that vehicles produced after the July 9, 2025 They already incorporate the corrected software and do not present this behavior.
Dealers began to receive official notifications May 8, 2026. For their part, affected owners will be contacted before June 26, 2026 to coordinate the corresponding update.
Those with questions can verify if their vehicle is part of the recall using the VIN number or by going directly to any official Mercedes-Benz dealer in the United States.
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