By Samuel Gonzalez
Millions of Xfinity customers in the United States could access financial compensation after Comcast will accept a million-dollar settlement for a data breach that occurred in 2023. The telecommunications company is facing a class-action lawsuit related to a cybersecurity incident that exposed the personal information of current and former users of the service.
The agreement contemplates a fund of $117.5 million dollars and will allow certain affected individuals to request payments of up to $10,000depending on the losses they can demonstrate. The measure has now officially opened the claims process and many of Comcast’s customers have already begun to receive notifications about the incident.
Class Action Lawsuit Alleges Comcast “Failed to Adequately Protect Personal Information” and that it maintained “inadequate data security measures.” Although the company denied any wrongdoing, it decided to reach a financial settlement to resolve the case without continuing with a trial.
According to the notification sent by Comcast to affected customers, the information compromised during the cyber attack included:
- Usernames.
- Passwords.
- Contact details.
- Dates of birth.
- The last four digits of the Social Security number.
Who can receive money from the Comcast deal?
Not all Xfinity customers automatically qualify to receive a payment. The settlement is intended only for individuals whose personal information was allegedly exposed during the October 2023 breach..
According to the official portal of the agreement, they are part of the class action lawsuit those who received a notification from Comcast in December 2023 informing them that their data may have been compromised.
This means that Both current customers and former users of the service could file a claim, as long as they have received that notice. related to the security breach.
How much money could those affected receive?
The maximum amount available to certain consumers is up to $10,000.. However, this amount will not be automatic or equal for everyone.
Eligible individuals must provide evidence of financial loss related to the data breach. This includes documented out-of-pocket expenses or lost time resulting from the incident, for example, costs associated with identity theft, credit monitoring, or financial problems caused by unauthorized access to your information.
The agreement site also clarifies that The final amount will depend on the total number of approved claims and the money available in the compensation fund.
Affected people who do not want to present documents or proof of financial loss can still opt for alternative cash compensation. In this case, The estimated payment would be $50 dollars per person. However, that figure could change depending on the total number of claimants participating in the settlement.
The deadline to file claims for economic losses is August 14.
When will payments start being sent?
Before Comcast distributes the money, The agreement must still receive final judicial approval. The final hearing is scheduled for July 7. Once that process is complete, payments will begin to be issued to those who submitted valid claims within the established dates.
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